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Privacy Policy

Anansi (“we”, “us”, “our”) respects your privacy and is fully committed to protecting the privacy of our clients, website visitors, and participants in our content capture experiences. This privacy policy explains how we collect, use, and safeguard your personal data when you interact with our services and website.

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Purpose of This Privacy Policy

This privacy policy aims to provide you with information on how Anansi collects and processes your personal data in connection with your use of or participation in our services, including our website and content capture experiences. It also explains your privacy rights and how the law protects you.

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1. Who is Responsible for Your Personal Data?

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Participants in Our Content Capture Experiences:

  • Data Controller: Anansi is responsible for the personal data you provide during our content capture experiences, including your photo or video content and email address. This data will be processed in accordance with this policy.

Clients and Website Users:

  • Data Controller: Anansi is responsible for the personal data you provide in connection with your interactions with us or use of our services as a client or website user.

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2. Information We May Collect About You

  • Personal Data You Provide: When participating in content capture experiences, you provide your photo or video content and email address. Clients may provide names, business email addresses, and other contact details.

  • Correspondence: We keep a record of our communications with you.

  • Marketing Preferences: Your preferences regarding marketing communications from us.

  • Service Usage: Information about how you use our services, including website usage, page visits, and selected options.

  • Device Information: Technical data such as IP address, browser type, and device details when you use our website.

  • Business Relationship Information: Details about payments, products, and services exchanged between us and our clients.

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3. Why We Process Your Personal Data

  • Content Delivery: To provide photo and video content to participants (with consent).

  • Service Management: To manage our services for clients, including contract performance and notifications about service changes.

  • Promotional Case Studies: To feature content from our installations on our website and social media (with consent).

  • Marketing Communications: To communicate with existing or prospective clients about our products and services (with consent).

  • Business Changes: To reorganize or make changes to our business (legitimate interests).

  • Legal Obligations: To comply with regulatory requirements and legal obligations.

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4. Sharing Your Personal Data

We may share your personal data with:

  • Service Providers: UK-based and US-based providers of installation management, email content delivery, legal, accounting, banking, and insurance services.

  • Regulatory Authorities: HM Revenue & Customs, regulators, and other authorities requiring us to report on processing activities.

  • Business Changes: Third parties involved in business changes, such as mergers or acquisitions.

We ensure that all third parties respect the security of your personal data and process it in accordance with the law.

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5. International Transfers

We transfer personal data outside the UK or EU only to countries that ensure an adequate level of data protection or where specific legal protections are in place.

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6. Data Security

We have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.

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7. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy. Content capture data is retained for 6 months.

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8. Your Rights

You have rights to:

  • Access Your Data: Request access to your personal data.

  • Rectify Your Data: Request correction of inaccurate data.

  • Erase Your Data: Request deletion of your personal data.

  • Restrict Processing: Request restriction of data processing.

  • Object to Processing: Object to data processing based on legitimate interests.

  • Data Portability: Request transfer of your data to you or a third party.

  • Withdraw Consent: Withdraw consent where we rely on it for data processing.

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